iTel CaseStudies

Explore how we help our partners improve onboarding, increase feature adoption and reduce churn in real customer environments while supporting stronger customer experiences.

Case studies for:End User Adoption

BT reduces Cloud Voice support calls and customer churn

UC Solution: BT Cloud Voice (BTCV)
Training type: End User training
On premise or cloud: Cloud
Segment: SME

BT reduces support and engineer time for Avaya IP Office

UC Solution: BT Avaya IP Office
Training type: End User training
On premise or cloud: On premise
Segment: SME

ucSKILLS helps BT cut MiCloud roll out costs

UC Solution: MiCloud UC & CC
Training type: End User training
On premise or cloud: Cloud
Segment: Mid-market / Corporate

BT Boosts self-sufficiency for BT Cloud Work users

UC Solution: BT Cloud Work
Training type: End User training
On premise or cloud: Cloud
Segment: SME / Mid-market

Case studies for:Partner Enablement

BT speeds up WHC vendor onboarding and increases seat sales

UC Solution: Wholesale Hosted Communications (WHC)
Training type: Reseller Enablement training
On premise or cloud: Cloud

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